Refund policy

Return and Refund Policy

Thank you for shopping with Primepick. Please read our Return and Refund Policy carefully before placing an order.

At Primepick, we only accept some product general returns or exchanges once an order has been delivered.

However, customers may contact us if they receive:

To be eligible for support, customers must contact us within [24 hours] after delivery with:

Claims submitted after the allowed timeframe may not be accepted.

The following items are not eligible for return or refund:

If your request is approved after verification, we may:

Refunds are processed within few days.

Depending on your payment provider or bank, it may take additional time for the amount to reflect in your account.

We generally do not offer exchanges.

Exchanges or replacements may only be approved for:

Approval is subject to verification by our support team.

If you receive a damaged, defective, or incorrect product, please contact us immediately at [EMAIL ADDRESS].

Please include:

Our team will review the issue and provide a suitable resolution.

If a replacement or return is approved due to our error, return shipping costs may be covered by Primepick.

For all other situations, customers may be responsible for shipping charges.

For any return or refund-related questions, contact us:

Store Name: Primepick
Email Address: primepick00011@gmail.com
Business Address: Bijnor, UP